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Delivery Policy
Delivery Policy
1. Shipping Timeline
- Orders are processed within 1-2 business days
- Delivery is typically completed within 7 business days from order confirmation, unless otherwise stated
- In rare circumstances (e.g., remote locations or public holidays), deliveries may be delayed
2. Shipping Methods
- We partner with reputable courier services for domestic and international deliveries
- Tracking details will be provided once your item has been dispatched
3. Delivery Areas
- We currently deliver within Hong Kong
- If delivery to your area is not possible, you will be notified during checkout or contacted with alternative options
4. Shipping Charges
- Once payment has been made, a member of our Customer Support team will contact you directly with regards to the shipping details and fees.
5. Failed Deliveries
- It is the buyer’s responsibility to provide accurate shipping information
- If a delivery fails due to an incorrect address or recipient absence, re-delivery charges may apply
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